What Do Fleet Operators Really Need?
Rob Minton on what fleet operators actually ask for when the cameras are off — and where OEM and supplier roadmaps still miss the mark.
In this second NAFA 2026 interview, Rob Minton distills the conversations AMA has with fleet operators every week into a short, direct answer: what the industry pitches and what fleets actually need still do not fully line up.
Rob covers where the friction lives — around service network coverage, telematics integration, charging predictability, and the total-cost math that determines whether a vehicle earns its place in the fleet — and where he sees the fastest-moving OEMs and suppliers starting to close the gap.
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